We respect your privacy. This policy outlines how Velvet Cacao handles your personal data to ensure a seamless experience when purchasing our artisan chocolates.
When you visit our site or place an order for our handcrafted chocolate gifts, we collect essential information required to fulfill your request. This includes your name, email address, delivery address, and contact number.
We also collect technical data regarding your browsing behavior on our platform. This helps us refine our elegant collections and improve the overall digital experience for our patrons.
Your personal details are primarily used to process and deliver your artisan chocolate orders promptly. We rely on your contact details to provide order updates, confirm dispatch times, and ensure your indulgent treats arrive in pristine condition.
With your explicit consent, we may occasionally use your email address to share updates regarding seasonal creations, exclusive chocolate tastings, and stockist announcements.
Velvet Cacao employs robust security measures to protect your personal information from unauthorized access or disclosure. Our digital storefront utilizes secure, encrypted channels for all transactions.
We never sell your data. We only share essential details with trusted fulfillment partners and couriers specifically to ensure the safe delivery of your premium chocolates.
You retain complete control over your personal data. You may request access, modification, or deletion of your information from our records at any time.
If you have questions regarding this privacy policy or wish to exercise your data rights, please contact our team directly: